Mafin helps you scan, organize, and analyze your receipts and expenses. If you have a question, run into a problem, or want to request a feature, this page explains how to reach us and covers the most common questions.
Email us at support@mafinapp.com. We read every message and typically reply within 1–2 business days.
When reporting a problem, it helps to include your device model, iOS version, and a short description of what happened so we can assist you faster.
You can also contact us directly inside the app: open Settings → Send Feedback to send us a message, screenshots, or a bug report without leaving Mafin.
To scan a receipt, open the Camera tab, point your device at the receipt, and tap the shutter. You can also upload an existing photo or PDF from your library or files.
Mafin automatically extracts details such as the merchant, date, total, and line items. Automated recognition can occasionally make mistakes, so you can review and edit the extracted details before saving.
If a scan fails, make sure the receipt is well lit, flat, and fully inside the frame, then try again.
You can start using Mafin and scan receipts right away. Creating an account lets you permanently save your receipts and keep them synced across your devices. You can sign in with Apple, Google, or your email address.
If you have trouble signing in, confirm you are using the same sign-in method you originally registered with, and contact us if you still need help.
Your receipts, images, budgets, and settings are stored in your account. You can edit or delete individual receipts at any time.
To delete your entire account and all associated data, open Settings → Delete Account. This is permanent and irreversible.
Learn how we handle your data in our Privacy Policy, and review the Terms of Use.
Reach out any time at support@mafinapp.com and we'll be happy to help.